May 8, 2024, 12:48 am
Pharmacy Assistant
Job Location: Ocho Rios, St. Ann
Requirements
- High School Diploma / School Leaving Certificate;
- At least 5 CXC’s inclusive of Mathematics and English Language;
- Must have at least One (1) year experience in a Pharmacy setting;
- Must be certified and/or trained.
Essential functions
The following are specific responsibilities and contributions critical to the successful performance of the position
- Ensure that all items on the shelves have correct prices;
- Monitor Inventory level to prevent overstocking. Create and update patient’s health and insurance information (profile) in the system;
- Maintain an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into practice;
- Issue receipts, refunds, credits, or change due to customers;
- Perform duties of Pharmacy Technician when needed;
- Enter prescription orders into the system.
- Perform cashiering duties according to schedule when needed;
- Assist pharmacist with filing and labeling prescriptions;
- Replenish shelves daily from excess stock and make note of low stock for reordering;
- Remove returnable goods from shelves 3-4 months prior to expiration ;
- Collect prescribed items from shelves for packing;
- Verify that customers receives correct prescription(s);
- Prepackage bulk medications;
- Compound mixtures or medications (e.g. oral suspensions, tropical ointments and/or creams);
- Answer the telephone ;
- Maintain knowledge of loss prevention techniques;
- Assist other pharmacy technicians;
- Receive ordered stock and assist with packing and pricing of new goods received;
- Check integrity of goods before acceptance/signing;
- Maintain areas/ shelves designated for cleaning and checking for expired stock on a daily basis;
- Perform blood pressure checks;
- Pricing and audit of all OTC Invoices for goods received;
- Pricing of all goods received on a timely basis;
- Record keeping of all Invoices received;
- Removal of expired good from shelves;
- Record keeping of all goods returned to suppliers;
- Ensuring that credit notes are received for all returns;
- Adjusting inventory for all returns to suppliers;
- Daily maintenance of OTC system to correct errors to the system;
- Perform periodic stock counts to ensure inventory integrity;
- Follow recommended protocols in check off;
- Pre-pack frequently used items for efficient dispensing;
- Check monthly averages weekly to facilitate more accurate purchases;
- Provide stock inventory information for Pharmacists/Technicians;
- Providing quality customer service to patients and other healthcare providers;
- Assist patients who are dropping off or picking up prescription orders;
- Monitoring pre-packed items (Implement a system for control);
- Perform blood glucose tests;
- Ensure all goods have correct pricing;
- Promote items on special, especially to rewards customers;
- Promote sale of complimentary products;
- Provide price checks for goods when requested via phone, whatsapp or online;
- Generate receipts for at least 2 items kept inside the dispensary for customers;
- Specific responsibility for Placing JADEP orders;
- Assist cashiers when necessary such as delete items from the RMS system;
- Any other duties which may be assigned by the pharmacist, supervisor or manager;
Supportive function
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In addition to performance of the essential functions above, this position may be required to perform a combination of other supportive functions, to be solely determined by the supervisor based upon the particular requirements of Fontana Limited.
Other
- In order to properly service our clients, you may be required to work outside of our scheduled business hours;
- Timely execution of duties in keeping with pre-arranged schedule;
- Care and diligence in protecting the organization’s assets.
Skills and knowledge
- Ability to work in a detail oriented manner
- Extensive knowledge of pharmacological terminology;
- Great attention to detail and carefulness
- Exceptional organizational and interpersonal skills;
- Outstanding customer service orientation;
- Must be able to verify the prescription and setting the price based on insurance information;
- Expert in mathematical calculations;
- Proven ability to follow written instructions and specific directions;
- Working knowledge of the procedures and standards used in labelling and dispensing medication;
- Must possess a high level of accuracy;
- Strong problem solving skills and the ability to find solutions;
- Strong interpersonal skills, ability to communicate (verbal, listening, writing) and manage well at all levels of the organization and with other team members;
- Must be detailed oriented and a multitasker with superb organizational skills;
- Must possess a high level of integrity and dependability with a strong sense of urgency;
- Must have strong internal and external customer service skills;
- Willingness to demonstrate lateral service and support in a cooperative and pleasant manner for the overall good of the company.
Personal characteristics
- Excellent interpersonal and team skills, extremely collegial
- Outstanding communications skills, written and oral
- Demonstrated resourcefulness and good judgment
- Must maintain high level of confidentiality
- Honest and trustworthy
- Values diversity of thought, backgrounds and perspectives
- Ability to multi-task while maintaining vigilant attention to detail
- Integrity/ethics beyond reproach
- Constantly looking to apply best practices
Note
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Contact
Fontana Pharmacy, St. Ann
Jamaica
Base Salary: Undisclosed